See What Others Are Saying
"Paul is awesome! Yay! They're open 24 hours! I called at 6am, they arrived by 10am, and the work was completed within an hour! I had called a competitor at the same time, because I just needed someone to fix the problem. We had to turn off the water. The competitor was significantly closer to my home and hadn't even called me back by the time Paul was completed with fixing the issue! I can't say enough great things about their prompt service. They're my plumber of choice (and should be yours too)! "
Melissa Marie Hamilton
"Paul was amazing!! He came out just to quote us earlier in the week, our drains got so bad I reached out on a Friday night & he was there first thing Saturday so we could use our only bath! He was so friendly, knew what he was doing, and did it so efficiently!! He's now my go-to for plumbing forever. It'd be a mistake to go elsewhere!!"
Cori Rauch, Geneva
"Best plumber ever!!!!"
Denise Corbett, Montgomery
"Thanks for the amazing work you did in our basement last summer. Not a single drip of water in our basement after all the rain these past few days! "
Jon Abbott, Aurora
"So, a month or so ago, I called Balanced about a loose fixture in my kitchen. They came out, and while tightening the faucet, they noticed my garbage disposal was cracked and needed to be replaced. Of course, I wasn't happy with that news, but I had to get it done. Then last Sunday, the new unit wasn't working, so I called them, and they came right out. The best thing was, they did NOT charge me for a Sunday service call. Thanks, Balanced Plumbing. I will be calling again the next time I need your services."
James Hartless, Bartlett
"Based on their performance I would recommend Paul and his team to anyone. He gave me an honest price and was very transparent with the problem details and proposed solution. He was gracious with me, my tenant, neighbors and the village and was diligent in resolving the issue at its source. Simply outstanding."
Michael Uziel, Chicago
"Keep up the great honest work, it's hard to find these days! "
Fred Paoletti, Lombard
"Great and knowledgeable. Really nice and fair with his estimates and pricing ."
"Paul was punctual and very thorough in explaining the work being done to my property. Would recommend."
"Great work and informed me of some issues that could have caused serious problems. Grateful for that and the fast work and cleanup performed in a single day."
"They were very quick to respond and communicative regarding appointment time. Very nice, very efficient, and knowledgeable. I would definitely recommend them."
"Very knowledgeable, walked me through everything and fixed the problem, very happy."
"Paul has been to out home twice. Each time he made sure to explain the problem, what he was going to do to fix it, and how to prevent future problems. Being new to the area, it's a good feeling to have a trustworthy and reliable plumber ."
"I had some water issues in my basement and Paul came over quick and was able to determine the source of the issue after another company had came by saying everything was working with no issues. Quick, friendly, and best of all someone who knew what they were doing. Will call for all my plumbing needs in the future."
"I would 100% recommend and use Balanced Plumbing again! Paul was amazing! He explained the issue to my understanding and was super quick and efficient. Highly reasonable after hours and rate prices."
"If you are in need of a reliable plumbing company with excellent customer service, then look no further than Balanced Plumbing LLC. We were repairing the kitchen sink drain pipe at our rental property and found that some of the drain pipe was glued to the pipe connection in the wall. Balanced Plumbing was extremely prompt in setting up a service call, and thoroughly explained the steps to remove the glued pipe and install the new. Talking with Paul, I always felt reassured by his explanations, and could sense his empathy through our conversation. He was patient, and willing to work with me through all my questions. He even made extra recommendations around ways we could improve our sink faucet, without pressuring me to increase our work scope. I also really appreciated their work orders being posted online, so we could keep up with the job status while at work. Finally, the work execution by Jeff was flawless. The money spent was worth the time and possible error we would have made had we attempted the repair ourselves. We definitely plan to use Balanced Plumbing again at our rental property. Their customer service is top notch."
"He just left my house about 30 minutes ago. He did a phenomenal job, he accommodated with our situation and had water running again within an hour."
"I can't thank you enough for your expertise, honesty and your kindness. You went above and beyond! You are appreciated!"